Privacy Policy

All information we collect about you is done so carefully, lawfully and in accordance with the Data Protection Act 1998. We reserve the right to keep all customer details on our ordering system and a paper copy of your orders at our office until such a time we deem it suitable to destroy them. Unless we are permitted by law to do so, your data will not be disclosed to third parties without your consent beforehand.

We use the information we collect to process your purchases to send you marketing and promotional materials by mail or e-mail and to help us to improve our store and online product assortments and services for you. Your registration details may also be used to inform you of upcoming events and invitations, previews, special offers and new product information. If you would prefer not to receive these updates, please contact us on [email protected]



We use cookies to understand how our site is being used in order to improve your overall website experience. These cookies cannot harm your computer and all data collected is anonymous. We use information such as the number of visitors to the website, where visitors have come from and which pages they have viewed, to compile reports and help us to improve your online shopping experience.

We accept telephone orders, please call us on 01603 765553 to place you order over the phone. We are open 9.30am to 5.30pm GMT Monday to Saturday.

For further questions regarding our Terms and Conditions or Privacy Policy, please contact us at [email protected] or call us on 01603 765553.

You can also write to us at the following address:

Design House Norwich
31, Timberhill
Design House Norwich is the trading name of Design House Norwich Ltd.

Company number 8156041

The registered office is:

Manor Farm House
NR32 5QS.
Please do not send returns to this address.